At Walia, we understand that your privacy matters. When you enquire about a vehicle, contact us, request a rental quote, or use our services, you are trusting us with your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, submit an enquiry, request a vehicle rental, or use our services.
What we collect depends on how you interact with our services. If you contact us, request a quote, or enquire about vehicle rental, we may collect your name, phone number, email address, and other contact details.
For vehicle rental services, we may also collect information such as:
When you visit our website, some basic technical information may also be collected automatically. This may include your IP address, browser type, device type, pages you view, and general information about how you use our website.
We only collect personal information that is reasonably needed to provide our services, manage our business, and carry out legitimate business activities.
Most information is provided directly by you, such as when you:
We may also receive information from third parties where appropriate and permitted, such as payment providers, vehicle service providers, verification services, or other businesses involved in providing our services.
We aim to be clear about what information we collect and why we need it.
We use your information mainly to provide the vehicle rental and related services you have requested. This may include:
If you have agreed to receive relevant communications from us, we may also use your contact details to send information about our services, vehicle availability, offers, or company updates.
You can unsubscribe from marketing communications at any time.
We will not use your personal information for unrelated purposes unless we have a lawful reason to do so or you have provided appropriate consent.
When you enquire about or rent a vehicle through Walia, we may need to collect information required to process your rental and provide our services.
This may include information relating to your identity, driving eligibility, rental requirements, vehicle preferences, booking details, and other information reasonably required for the rental process.
Providing information does not automatically guarantee vehicle availability, rental approval, or a booking.
We recommend that you only provide information that is relevant and necessary for your enquiry or rental request.
If you are enquiring about a vehicle or using our rental services, we may collect information about your rental requirements, preferred vehicle, booking dates, contact details, and other information necessary to provide the requested service.
We may use this information to:
If you purchase a service or make a payment to Walia, payment information may be processed through a third-party payment provider.
These providers may collect and process payment information according to their own privacy policies.
Walia generally does not need to retain full credit or debit card details unless required for a legitimate business or legal purpose.
Our website may use cookies and similar technologies so that the website works properly and so we can understand how visitors use our website.
Cookies may help us:
You can adjust your browser settings to manage or disable cookies. However, some parts of our website may not work as expected if certain cookies are turned off.
We do not sell or rent your personal information.
Sometimes we may need to share limited information with trusted businesses or service providers that help us operate our business and provide our services. These may include:
We may also share information where required or permitted by law, such as in response to a lawful request from a government authority, regulator, or law enforcement agency.
Where another organisation handles information on our behalf, we take reasonable steps to ensure that your personal information is handled appropriately and protected.
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, disclosure, or destruction.
We use appropriate security measures and restrict access to personal information to people who need it for their work.
Even so, while security is important to us, no online system, website, or electronic storage method can be guaranteed to be completely secure.
We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including rental, business, legal, regulatory, and record-keeping purposes.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it, unless we are required or permitted by law to keep it.
You may have the right to request access to personal information that we hold about you, subject to applicable legal requirements and exceptions.
You may also ask us to correct personal information if you believe it is inaccurate, incomplete, or out of date.
If you want to access or update your information, please contact us. We may need to confirm your identity before providing access to or making changes to your personal information.
Where we rely on your consent to collect, use, or disclose your personal information, you may withdraw your consent by contacting us.
Please note that withdrawing consent may affect our ability to provide certain vehicle rental or related services.
Withdrawing consent does not affect any collection, use, or disclosure that took place before your consent was withdrawn, where that activity was permitted by law.
If you have concerns about how we have collected, used, disclosed, or looked after your personal information, please contact Walia first.
We will do our best to understand your concern and work with you to address it.
If you are still not satisfied, you may contact the relevant privacy authority in your jurisdiction for further information or assistance.
Our website may contain links to other websites, platforms, or services.
These third-party websites operate independently from Walia and may have their own privacy policies.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend checking their privacy policies before providing your personal information.
If you have questions about this Privacy Policy, want to access or correct your personal information, or have concerns about how we manage your information, please get in touch.
Walia
Email: waliacarrentals@gmail.com
Phone: 0451107525
Address: 48 carnelian cct clyde north 3978
At Walia, we believe personal information should be handled with care, respect, and responsibility. We are committed to protecting the information entrusted to us while providing reliable vehicle rental services and supporting drivers with their vehicle needs.
