These Terms & Conditions explain what applies when you use the Walia website, enquire about vehicle rental, request a rental quote, make a booking enquiry, or use our vehicle rental services.
When you use our website or proceed with our services, you agree to these Terms & Conditions. We’ve tried to keep things clear and straightforward while setting out the responsibilities of both you and Walia.
Nothing in these Terms & Conditions is intended to exclude or limit any rights you may have under applicable New Zealand laws.
Walia provides vehicle rental and related services for drivers and customers looking for reliable vehicles.
Our services may include:
The exact vehicles available, rental periods, pricing, requirements, and conditions may vary depending on your requirements, vehicle availability, and the services agreed between you and Walia.
If you enquire about or request a vehicle through Walia, you agree to provide information that is accurate, complete, and up to date.
This may include information such as your name, contact details, driver’s licence information, rental requirements, preferred vehicle, intended rental period, and other information reasonably required for the rental process.
Submitting an enquiry or requesting a vehicle does not guarantee vehicle availability, rental approval, or a confirmed booking.
Customers are responsible for providing accurate information and meeting any requirements applicable to the vehicle rental.
Depending on the vehicle and rental arrangement, we may require information or documentation relating to:
Walia may request additional information or documentation where reasonably necessary before confirming a rental.
Vehicle availability may change depending on demand, bookings, maintenance, vehicle condition, and other circumstances.
While we aim to provide accurate information about available vehicles, we cannot guarantee that a particular vehicle will remain available until your rental is confirmed.
A rental is only considered confirmed once Walia has accepted the booking and any required conditions have been satisfied.
The rental process may involve:
The specific process may vary depending on the vehicle and rental arrangement.
Where applicable, Walia may provide information about rental rates, deposits, fees, or other charges before the rental begins.
Any quote, estimate, or pricing information is based on the information available to us at the time.
Rental prices and applicable fees may vary depending on the vehicle, rental period, requirements, and other agreed conditions.
Where reasonably practical, we will communicate any significant changes to agreed pricing or rental arrangements before proceeding.
Customers are responsible for making payments in accordance with the agreed rental terms.
Depending on the rental arrangement, payments may include:
Failure to make required payments may result in the rental being delayed, suspended, or cancelled in accordance with the applicable rental agreement.
Customers agree to use the rental vehicle responsibly and in accordance with applicable laws and the agreed rental conditions.
You must not knowingly:
Any specific restrictions or requirements relating to a vehicle will be communicated as part of the rental arrangement.
Customers are responsible for ensuring that they hold the appropriate driver’s licence and meet any applicable requirements to operate the rental vehicle.
You must provide accurate information about your driving eligibility when requested.
Walia may request documentation to verify your identity, driver’s licence, or other information reasonably required before providing a vehicle.
Providing false, misleading, or incomplete information may result in your rental enquiry or agreement being declined or terminated.
Customers are expected to take reasonable care of the vehicle throughout the rental period.
The vehicle should be returned in accordance with the agreed rental conditions.
Customers may be responsible for costs associated with damage, misuse, loss, or other issues caused during the rental period where applicable under the agreed rental terms.
Any inspection, condition report, deposit, damage assessment, or related requirements will be handled in accordance with the applicable rental agreement.
Where a vehicle is provided for Uber or other rideshare-related driving, customers are responsible for ensuring that they meet the applicable requirements of the rideshare platform and relevant laws.
Walia does not guarantee that every vehicle will be accepted by Uber or another rideshare platform unless this has been specifically confirmed as part of the rental arrangement.
Customers are responsible for maintaining any required driver accounts, licences, approvals, registrations, and platform requirements applicable to their driving activities.
The rental period will be based on the arrangement agreed between Walia and the customer.
Customers are expected to return the vehicle at the agreed time and location unless another arrangement has been confirmed.
If you need to extend your rental period, you should contact Walia before the agreed return time.
An extension is subject to vehicle availability and approval.
Cancellation terms may vary depending on the vehicle and rental arrangement.
Where applicable, cancellation charges, deposits, or other fees will be communicated as part of the booking or rental agreement.
If you need to cancel or change a booking, please contact Walia as soon as possible.
We will provide estimated timelines where possible for enquiries, vehicle availability, booking arrangements, and other services.
Timelines may vary depending on vehicle availability, customer requirements, documentation, payment processing, maintenance, and other circumstances.
We aim to provide services within agreed or estimated timeframes but cannot guarantee an exact timeframe unless specifically agreed in writing.
Walia may use third-party platforms, technology providers, payment services, vehicle service providers, communication services, or other businesses to support our services.
Where third-party services are used, their own terms and conditions and privacy policies may also apply.
We are not responsible for services or systems operated independently by third parties.
You agree to use our website in a lawful and responsible manner.
You must not knowingly:
We may restrict or suspend access to our website where reasonably necessary to protect our website, systems, users, or business.
We aim to keep the information on our website accurate and up to date. However, information about vehicles, rental prices, availability, services, and other website content may change from time to time.
We do not guarantee that all website information will always be complete, current, or free from errors.
We may update, change, or remove website content without prior notice.
Walia provides vehicle rental services based on the information available to us and the requirements provided by customers.
While we take reasonable care in providing our services, we cannot guarantee:
Nothing in these Terms & Conditions is intended to exclude liability or rights that cannot legally be excluded or limited under applicable New Zealand law.
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable laws.
Any updated version will be published on this page, and the updated terms will apply from the date they are published unless stated otherwise.
We recommend checking this page periodically so you are aware of any changes.
If you have questions about these Terms & Conditions, our vehicle rental services, rental requirements, or how we work with customers, please get in touch.
Walia
Email: waliacarrentals@gmail.com
Phone: 0451107525
Address: 48 carnelian cct clyde north 3978
At Walia, we aim to provide clear, reliable, and straightforward vehicle rental services while treating our customers with respect and helping drivers find suitable vehicle rental solutions for their needs.
